About

Hi, I'm Aaron

Founder of ABW System Solutions — helping small businesses get online and work smarter.

Leicestershire, UK
5+Years industry experience
2Core service areas
100%Tailored to your business

My background

How I got here

My journey started in the silent auction industry, where I first worked alongside a CRM developer using Salesforce. That early exposure showed me how well-designed systems can transform the way a business manages its customers, data, and day-to-day operations.

Moving through different industries, I picked up website building skills along the way — from understanding what businesses actually need online, to integrating websites directly with CRM systems so that enquiries, leads, and customer data flow seamlessly into the back end. That combination of front-end and systems thinking is what sets my approach apart.

I was later given the opportunity to build a complete Zoho CRM system from the ground up, which deepened my passion for helping businesses improve through better processes and automation. Over the years I've designed and built solutions including custom modules, workflows, reports, dashboards, data migrations, and CRM automation — as well as professional websites that connect directly to those systems.

A favourite project

Voucher redemption — end to end

One of my favourite projects was creating a complete voucher redemption process using Zoho Forms and Zoho CRM. Customers submitted their guest details, travel preferences, and requirements through a redemption form. Zoho CRM then automatically generated personalised vouchers, sent customer emails, attached PDF documents, and managed the full customer journey through automation — with no manual intervention required.

The mission

Why I started ABW System Solutions

Many small businesses either have no online presence at all, or rely on spreadsheets and manual processes because their systems haven't been designed around the way they actually work. I started ABW System Solutions to fix both problems — helping businesses look professional online and run more efficiently behind the scenes.

My approach combines website design, CRM expertise, and an understanding of the real challenges small businesses face. Whether it's building a website that generates enquiries or automating a process that's eating up hours every week, I focus on practical solutions that work for the people using them.

Based in Leicestershire, UK, I work with businesses across the country — from tradespeople needing their first website, to growing teams looking to get more from their CRM.

Want to work together?

Whether you need a new website, want to improve your CRM, or aren't sure where to start — I'm happy to have a conversation. No pressure, no jargon, just a straightforward discussion about your business.